Common queries answered
Frequently asked Questions
Amazon Premium takes on average 1-2 days Monday – Saturday. 2nd Class takes 3-4 business days, Free Economy takes 4-5 business days and DPD delivers next day Monday to Friday.
We offer a 14 day returns policy from the day of delivery in line with our terms and conditions. We do not accept returns on any whitening gels or sealed products that have been opened.
Please contact us using the form on this page. We do process our orders very quickly however so we may not be able to change your address once you have submitted your order.
Please check your dispatch email which will contain your tracking information.
Please contact us via the form on the page and we will try to get back to you within 24 hourts.
Unfortunately we only ship to the address supplied at checkout. We may be able to change this if you contact us using the form on this page however we cannot guarantee we will be able to change this before dispatch.
We ship to many countries all over the world. If your country is not listed on the checkout page please get in touch and we will add it for you.
Yes, we ship all items in one package.